Growing Customer Churn Rate Fuels Growth in the Customer Experience Monitoring Market, According to a New Report by ...
GIA announces the release of a comprehensive global report on Customer Experience Monitoring. The global market for Customer Experience Monitoring is projected to reach US$2.5 billion by 2020, driven by stiff competition among service providers, falling customer loyalty, and growing customer churn rate. (PRWeb April 02, 2015) Read the full story at http://ift.tt/1EL01hX ...
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