How Samsung won the smartphone wars — then blew it

In November 2011, Samsung released the first of a series of ads that would define the company for the next three years. It started with a bunch of hipster-looking people waiting outside a mock Apple Store for the next iPhone. As the hipsters tick down the hours until they have the right to get Apple’s new iThing, they spot others on the street using something better. The phone, Samsung’s former ...

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